Two sides of a thick coin.

The wise men said Athithi Devo Bhava, I have also read about it in text books in school. Experiencing it could be a little tough but if you pay loads of money people might do ADB duty reluctantly.
I was suffering from a terrible headache for around 3 three days. I wanted to consult a doctor for the same. I walked into a swanky hospital very apprehensively knowing that I can come out in tattered clothes. Since the headache was just unbearable the part of the brain which wanted to save itself from the raging virus forced me to enter the premises of a hospital which offers a discount on heart surgery (as suggested by a board outside ).
I had to wait for another half an hour to fourty five minutes during which I had to fill up a gazzilion forms asking questions to the uninterested receptionist. Finally my turn came and I entered the doctors cabin. She was late by another 15 minutes. The lady smiled, we shook hands , apologized for being late after which she started asking me about what I do where I work etc. After around 10 minutes she asked me what my problem was. I explained that I have a persistent headache which is driving me crazy. In between our conversation she had also mentioned that she was working in the US before coming back to India. My head had stopped thobbing a little, the lady made me feel really comfortable. Before every question with repect my personal habits she added words like "If you dont mind may I know if you are a smoker ?". Her instructions where crystal clear and she examined me almost for half an hour.
She wrote her instructions on a paper like an essay explaining my condition so that the next time I come with the same problem I dont have to "go through" a lot of formalities or at least there would be a history of all my health issues. I had an issue with my neck beacuse of spending long hours in front of the computer and not exercising it enough - and that was causing a throbbing headache. As opposed to the usual . What do you do ? I am a software engineer. Hmm You people are so reckless with your habits. Hehe. Ok take these medicines on time, and a . . you come back to me after a month or two. Ya ok fine . Nurse !!
Headache or no headache I felt like seeking an appointment with the Doctor every week so I can just talk with her feel happy and start my day. It was a first time experience for me.

The Flip Side.
I had to check if my Bank Account had been created with a leading PS Bank on the same day. I felt really happy because of the doctor experience. I sat in front of the lady who was supposed to anser my questions. She was talking over the phone sometimes and talking to the person sitting next to me. The dude left and I was alone in the cabin with this sleepy old lady. She kept checking some stuff, signing letters, cheque books , she was also talking over the phone. This continued for another 15 minutes. I initiated 'Madam I have come here to collect my cheque book, it has been a month since I applied and I have not received any post regarding this'. Then I had to answer a series of questions which I have answered at least 5 times - "When did you apply for the account ? " - Answer - 3 months back. "When did you apply for the cheque book ?" - Answer - 1 month back. "Hmmm Can you come next week, I am really busy this whole week " - Answer - But that is what you said last week. "Arrey !! You should have come in the morning then , I am really tied up in the afternoons " - Answer - I am sorry I am working and I can come only during lunch hours. "Sigh ! Ok fine ". Some name was called and it turned out to be a peon. He was instructed to give me the cheque book. He shook his head and went inside in a hurried manner. He came out with a flask of coffee or tea or poison or whatever it was. I asked him - "Boss where s my cheque book " - "Oh sorry sir I ll bring it rightaway ". After 15 mins I got my cheque book. The lady smiled feebly , I left the bank in a huff.
I guess since I did not have billions of notes in my account I was treated shabbily . Another instance is when I had to change my address. I was made to go through 5 minutes of hell before the half bald guy changed it.

Well, I experienced rare treatment on that day . The other 'normal' treatment was what I could relate better with. :D